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Leading Successful Change

8 Keys to Making Change Work

Gregory P. Shea and Cassie A. Solomon

Why do as many as 75% of change initiatives fail?

We live in an era where constant change is the norm rather than the exception. Given globalization, increased competition, and constant technological turnover, no organization can run in place: change is not optional. However, the sad fact is that the vast majority of change efforts fail.

As authors Gregory P. Shea and Cassie A. Solomon argue, they do not fail for a lack of trying or leadership. Chances are you have led or been part of a failed change. But why did it fail and how can the next change be successfully implemented?

In this essential guide, authors Gregory P. Shea and Cassie A. Solomon deal with the real reasons change efforts fail—and how that failure can be avoided. They argue that change—real change—means changes in behavior and that the work environment itself is the greatest obstacle to making behavioral change stick. They reveal a tested method for leading successful change, which they have developed over a combined 50 years of helping organizations do just that.

In Leading Successful Change, they share the 2 tenets for making successful change; how to create a scene that will provide a vision of the future; the 8 Levers of Change, a tried-and-true method for designing the work environment to support the changes; and how winning companies—from IKEA to a hospital near you—are successfully implementing change.

Change is not optional and it is difficult—but it is also not impossible. Shea and Solomon present a thorough, well-researched explanation of how to make change work.

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About the Authors

Gregory P. Shea

Gregory P. Shea, PhD consults, researches, writes, and teaches in the areas of organizational and individual change, group effectiveness, and conflict resolution. He is Adjunct Professor of Management at the Wharton School of the University of Pennsylvania and of its Aresty Institute of Executive Education, Adjunct Senior Fellow at the Leonard Davis Institute of Health Economics at the Wharton School, Senior Consultant at the Center for Applied Research, and a principal in the Coxe Group, an international consulting firm serving the design p ... More

Cassie A. Solomon

Cassie A. Solomon is the president and founder of The New Group Consulting, Inc., a firm dedicated to helping leaders design and implement successful change. Her book, Leading Successful Change: 8 Keys to Making Change Work, co-authored with Gregory P. Shea, was published in February 2013 by Wharton Digital Press. Cassie's assignments focus on organizational design, workforce transformation and the introduction of new technology. As a consultant, she helps leaders accelerate specific change initiatives. Senior leaders and their team ... More


“Leading Successful Change is more than a must-read for leaders today—it is a must-use guide for anyone who is faced with leading others to a future that is better than today. Authors Greg Shea and Cassie Solomon take a powerful and provocative stance on how change really happens…. Leading Successful Change is the book to read if you are a leader who genuinely cares about people and your organization’s success.”

—Annie McKee, PhD, author, Management: A Focus on Leaders, and coauthor, Primal Leadership

“Greg Shea and Cassie Solomon have written a novel and valuable resource for leaders of change.”

—Michael Useem, Professor of Management, Wharton School, and author, The Leader’s Checklist

“In Leading Successful Change, Greg Shea and Cassie Solomon have produced a wonderfully concise outline which will enable leaders to meaningfully engage in the visioning and execution of such changes within an organization.   While the hard work of articulating the vision and implementation remain, the reader will have a strong leg up in the journey utilizing the tools provided.  My thanks to them for publishing this book.”

—Richard J. Green, Vice Chairman and CEO, Firstrust Bank

“Leading Successful Change is a vital resource for anyone who leads organizational change.  Gregory Shea and Cassie Solomon articulate a model for envisioning and implementing change that every leader can use before and throughout any change initiative. I highly recommend Leading Successful Change as an essential reference guide.”

—Steven M. Altschuler, MD and CEO, The Children’s Hospital of Philadelphia

“Bookshelves—real and virtual—abound with books and journals about the inevitability and importance of change. Now Greg Shea and Cassie Solomon have written Leading Successful Change, which describes the organizational challenges of change and a plan to affect it. This is an important read for anyone who recognizes that dealing with change is critical to success and is concerned about past ineffective efforts. Unlike so many books on the art and science of leadership and management, this one is without fluff and consequently delivers its messages clearly and concisely.”

—Hugh Hochberg, President, The Coxe Group Inc.


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